Chief Research Officer
harry@alvara-strategic.com
harryid@gmail.com
Areas of expertise :
- Market Research & Business Insight Analysis
- Distribution & Channel Research
- Customer Satisfaction
- Developed Positioning research, Segmentation research, Corporate image research, Product research, Customer Satisfaction research, and many others.
Work Experiences
- Deputy Regional Manager MarkPlus Inc – East Regional (2010)
- Senior Research Executive – MarkPlus Research, MarkPlus&Co (2006 – 2009 )
- Research & Development Group Supervisor – MRA Media (2004 – 2005)
- Research & Development Hard Rock FM (2002-2004)
- Lecturer Assistant (2000-2002), Majority of Statistics, ITS Surabaya, Indonesia
Education
- Bachelor of science, Major: Statistic, Sepuluh November Institute of Technology (ITS) Surabaya
Experience as Project Manager in Research & Consulting:
- Oil Lubricants – Understanding customers perceptions
- Kementrian Pariwisata & Ekonomi Kreatif – Tourism destination evaluation
- Teh Dandang – Census and Mapping Outlet
- HM Sampoerna – Sampoerna Retail Community Evaluation
- HM Sampoerna – Outlet behavior exploration and Retail Coverage in Jakarta
- Anker Bir – Outlet census in east java
- Sarimas Permai (Minyak Goreng Curah) – Outlet and consumer behavior exploration in east java
- Ardiles – Customer satisfaction measurement
- INDOSAT Regional Kalimantan – Customer satisfaction measurement
- KOPI SINGA – Customet habit and behavior, and satisfaction measurement
- KOPI BALI – Customet habit and behavior, and satisfaction measurement